All item are brand new and have been passed the quality check. All are packed in a good condition before item dispatch. (excluding items damaged and/or misused after receipt). Please contact our customer services executive before the item return. Once the item return is required.Our customer service executive will assist you to handle the return procedure. Do write to us and give us an opportunity to address your concerns firstly. Our working time is Monday- Saturday. We answer all emails within 24hrs. The item "Stereo In-Ear Wireless Monitor System 6CH 1 Transmitter+ 4Receivers 780-789Mhz" is in sale since Friday, June 1, 2018. This item is in the category "Musical Instruments & Gear\Pro Audio Equipment\Speakers & Monitors". The seller is "sunshinerosegarden888" and is located in Hebron, Kentucky. This item can be shipped to United States.